ESG-Aligned CSR as a Person-in-Environment Intervention: Psychosocial Outcomes among Deaf Youth in Indonesia

• Versanudin Hekmatyar

  Politeknik Kesejahteraan Sosial Bandung

  Author

  https://orcid.org/0000-0001-7313-4294

Despite the growing prominence of ESG reporting, disability inclusion and psychosocial outcomes remain weakly operationalized within corporate social responsibility (CSR), particularly in the Global South. Deaf youth in Indonesia continue to face layered barriers to decent work, social participation, and identity recognition within inaccessible service environments. This study examines PERINTIS, an inclusive coffee microenterprise under the CSR program of PT KPI RU VI Balongan, as an ESG-aligned intervention designed through a Person-in-Environment (PiE) framework. Using a mixed-methods exploratory–descriptive design, the study engaged seven Deaf/Hard-of-Hearing (D/HH) youth through a post-program psychosocial survey adapted from the ILO’s IPAC, complemented by observation, participatory drawing, in-depth interviews, focus groups, and document review. Quantitative findings indicate moderate–high self-esteem and social relationships, moderate social support, and low levels of emotion and anxiety, while stress and hopelessness remain moderate. Qualitative evidence shows improved work adaptation through accessible communication, visual service routines, and on-bar mentoring, alongside identity affirmation, expanded social networks, and strengthened community legitimacy supported by visible circular practices. Interpreted through PiE, the ICF, and Self-Determination Theory, the findings suggest that ESG-aligned CSR can function as an everyday psychosocial intervention by reshaping work ecologies, social interactions, and environmental routines. Conceptually, the study reframes the “Social” dimension of ESG from representation metrics toward lived psychosocial processes embedded in everyday service environments, offering portable indicators for inclusive microenterprise replication.

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